Right of withdrawal

You are entitled to withdraw from this contract within a period of fourteen days without giving a reason. The withdrawal period is fourteen days from the day on which you or a third party stated by you who is not the carrier took possession of the last goods. In order to exercise your right of withdrawal, you must inform us about your decision to withdraw from the contract by making a precise statement (e.g. a letter sent by mail, a fax or an e-mail).

Dispatching the notification concerning your exercise of the right of withdrawal before the expiry of the withdrawal period is sufficient to meet the withdrawal deadline. If you withdraw from this contract, we shall repay all payments received from you. We will use the same means of payment you chose for the original transaction unless explicitly agreed otherwise. We can refuse the repayment until we receive the goods or until you provide proof that you returned the goods, whichever is earlier.

You shall return or hand over the goods without delay and no later than fourteen days from the day on which you informed us about your withdrawal from this contract. This period shall be deemed observed if you dispatch the goods before the expiry of the period of fourteen days.

Please return the goods to the following address:

Holzkunst Hoffmann Langobardenstrasse 53, 01239 Dresden, Germany

Please email (info@german-woodart.com) us to inform us of your decision to return the goods before you return them. This guarantees the quickest possible allocation of the products.